TERMS & CONDITIONS

  • All buybacks will be subject to the production of the original bill and guarantee certificate, the rate will be as per the prevailing policy of the showroom. Any exceptions (failure to submit invoice and guarantee card) will not be entertained. In such cases the actual weight of the ornament at the time of exchange will be considered.
  • Exchange facility without deducting making charge is available for the unused Gold/ Diamond Jewellery, within 7 days of purchase. Customized Jewellery cannot be replaced and Jewellery damaged due to the negligence in handling can only be repaired. No Cash refund is admissible. We offer lifetime maintenance and repair for Diamonds, precious stones & gold
  • Handle the Jewellery with due care as the guarantee does not cover any acts of mishandling of ornaments. Eg. Breakage, bend, chipping of enamel and falling of diamonds and stones etc, such ornaments can only be repaired.
  • Diamonds, precious stones & gold if added, will be chargeable.
  • In order to sell ornaments, customer shall provide any identity proofs as follows: (a) Electoral ID (b) Aadhaar Card (c) Driving licence (d) Passport (e) Pan Card
  • Watches international warranty is subject to the terms & condition of the manufacturer. No exchange for watches.
  • Pan card is mandatory for purchase/sale of Rs. 2 lacs and above.
  • Transactions of Rs.2 lacs and above will not be accepted by cash.
  • Payments in excess of Rs 10,000/- in case of buyback, shall be by way of account payee cheque or RTGS/NEFT
  • Buyback is only applicable for Gold, diamond, platinum, silver & precious stones (excluding birthstones). No buyback for semi-precious and synthetic stones.
  • The company reserves the right to modify these terms and conditions without prior notice.
  • The consumer can get the purity of the hallmarked jewellery / artefacts verified from any of the BIS recognised. The list of BIS recognised along with address and contact details is available on the website bis.gov.in.
  • The amount shown overleaf against each item is inclusive of hallmarking charges of Rs. 45 for Gold Jewellery/artefacts & Rs. 35 for Silver Jewellery & articles.
  • All disputes are subject to the jurisdiction of the courts in Hyderabad.